Rating summary for Casino.com Casino:
Excellent score
How does this work?
More information about this casino:
Bonus:
100% up to $400Bonus T&C:
40x Wagering, $20 Min Deposit, $4000 Max Win, Valid for 30 daysAverage Payout Time:
1-3 daysAverage Game RTP:
96.03%Games:
1350Game Providers:
11License:
UK Gambling Commission (UKGC), Gibraltar Betting & GamingPayment Options:
Casino.com Overall Performance
With so many new casinos popping up online, it can be hard to know which one to place your bets with. At OnlineCasinos.com, we collect both qualitative and quantitative data to give you in-depth CasinoMeta™ Reviews on the top online casinos. We only ever recommend reliable and trustworthy gambling brands, so you can rest assured that any site you choose from our recommendations will be safe and secure, with internationally accredited licenses.
One such site is Casino.com. Owned and operated by Mansion Europe Holdings Ltd., this online casino offers a sleek and dynamic gambling experience that rivals Vegas’ most luxurious retail casinos. With a license from the UKGC and over a decade of experience in the iGaming market, Casino.com is a trustworthy gambling site with a lot to offer both new and experienced gamblers alike.
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1
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Pulsz
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5,000 Gold Coins
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2
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200 Free Spins & 100,000 G-Coins
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3
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Fortune Coins
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5
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6
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$25 Free Stake Cash
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7
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WOW Vegas
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30 Sweepstakes Coins
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Casino.com Overview
Launched in 2008, Casino.com has had a lot of time to curate its incredible games library. The casino offers an extensive selection of slots, table games, video poker, scratch cards, and live casino games. It also has a mountain of experience in providing top customer support, as evidenced by its ‘Best Customer Service Company of the Year’ award at the 2020 International Gaming Awards.
Founded
Device Compatibility
Android, iPhone, Windows Phone, iPad, Mac / PC, TabletGame makers
Payment methods
Licences
Expert Review
Ruby Fortune Expert Review
Pros:
- 24/7 live chat, email, and telephone support
- Large selection of daily and progressive jackpots
- Excellent range of payment options
- Dual-licensed by UKGC and Gibraltar Licensing Authority
Cons:
- Live chat only available for registered members
- Multiple country restrictions
Transparency and usability are two principal aspects of Casino.com’s success. Many online casinos will bury their information within the T&Cs. On the other hand, Casino.com has all this information and more readily available at the bottom of the screen. Here, you can find details on casino games, payment options, FAQs, withdrawal policy, and current promotions.
The only thing the site did hide was its live chat function, which is only available to registered members. While our review team found this inconvenience a little frustrating, we were pleased to see that live chat support is available to Casino.com members 24/7. Judging by player reviews across a range of casino comparison sites, the speed and quality of the online casino’s customer support responses go above and beyond that of a typical online casino.
Our team was also impressed by the range of games on offer. While the slot library is impressive (boasting more than 1,500 games), there are only a handful of providers contributing software. We would love to see games from developers like Playson, Novomatic, and Light & Wonder in the future. Still, with a live casino powered by industry leaders Evolution and Playtech, you can use Casino.com to recreate the camaraderie of the casino floor right from your living room.
User Reviews
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100% up to $400
Welcome Package / First Deposit Bonus
Casino.com Casino Ratings on Other Platforms
Industry Rating
While our casino experts scour every nook and cranny of a casino to give you a comprehensive review, we also take into account existing user ratings to see how the casino performs overall. We checked some of the top comparison sites to see how they rated Casino.com and found (for the most part) some top ratings. With a few exceptions, the online casino attracted a lot of praise from players and experts alike.
- Gambling.com: -/10
- Casino.org: 9.2/10
- AskGamblers.com: 5.9/10
- Casino.Guru: 7.6/10
- CasinoProfessor.com: -/10
- ThePogg.com: 6.8/10
App Store Rating
Casino.com currently holds a 3.8/5 star rating on the App Store. Rated #129 overall in Casino games, the app has a mix of two, three, and four-star reviews. There are a fair number of one-star ratings, where users complain of long waiting times for withdrawal requests. Yet, the app has an overwhelming number of five-star player reviews, with many praising the app for its excellent game selection and frequent bonuses.
Unfortunately, you can’t claim a welcome bonus through the app. However, players who want to place mobile wagers can get around this by registering and depositing through the mobile site. The casino is built on HTML5 technology, meaning you can access Casino.com on any device. Simply search for the site in a mobile browser, register your account, and make a deposit to claim your bonus funds and free spins. This way, you don’t even need to download an app to gamble on the go.
Trustpilot Rating
Similar to its app store rating, Casino.com’s highest volume of Trustpilot ratings are one star (24%) and five stars (64%). Though, the positive reviews far outweigh the negative. While some customers are dissatisfied with the lengthy verification checks, other ratings show that many of the casino’s customers were impressed by the speedy and helpful customer support.
Casino.com’s overall Trustpilot rating sits at a healthy 3.9 stars. Though there is room for improvement, this is an excellent score compared to some of the casino’s biggest competitors.
Casino.com Bonus Offers
Casino.com Bonus Information
Bonus Type:
Welcome Package / First Deposit BonusBonus Amount:
400 USDMatch:
100%Wagering:
40x, 20x for spinsTime to Wager:
30 daysMax Payout:
$100 for spins, none for moneyMax Bet:
$5 for money, $0.10 - $0.20 for spinsFree Spins:
-Fans of free spins will love Casino.com’s lucrative welcome bonus. The offer consists of a 100% deposit match bonus of up to $400 and 200 free spins. While the amount of bonus money you receive depends on your deposit, every player will receive 200 free spins. This means that even by making the minimum deposit of $20, you will get the full 200 free spins to wager on a particular slot.
Another advantage of Casino.com’s bonus is that games other than slots contribute to the wagering requirements. Roulette and Casino Hold’em contribute 25%, and blackjack, online baccarat, sic bo, and video poker contribute 20%. Therefore, this is a great perk.
Whether you’re a high roller looking to capitalize on the full $400 bonus or a casual player seeking free spins, this is a generous offer. It’s worth noting that the bonus money comes with a 40x wagering requirement, which sits towards the higher end of the industry average. However, while free spins come with a $100 withdrawal cap, there is no withdrawal limit on bonus money.
Any winnings from your free spins are also subject to a 20x wagering requirement. While you can usually place a maximum bet of around $5 to quickly clear this, the site caps the value of the free spins wagers at $0.10 or $0.20 (depending on the game). To clear the requirements by the 30-day expiry date, you should be prepared to spend a long time wagering your winnings.
Nonetheless, with an attractive deposit match and free spins combo up for grabs, you can kick-start your epic casino adventure with Casino.com with a bang!
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Social Media Rating
Casino.com has a strong Twitter presence, evidenced by its 1,000+ following. Alongside memes and interactive questionnaires, the brand regularly posts about the importance of responsible gambling and how to stay safe using the casino. This Twitter account is yet another way users can contact the team, and we were impressed by the speedy response when we reached out ourselves.
Casino.com does not currently have a Facebook page, so we couldn’t find any social media ratings to assess. However, there is a dedicated Casino.com YouTube channel with gameplay videos, TV ads, and videos of enormous slot payouts. With some of these videos reaching more than 5,000 views, it’s clear that the casino is making content that many of its customers enjoy watching.