Rating summary for Jackpot City Casino:
Excellent score
How does this work?
More information about this casino:
Bonus:
100% up to $1600Bonus T&C:
-Average Payout Time:
1-2 daysAverage Game RTP:
98.34%Games:
800+Game Providers:
6License:
MaltaPayment Options:
Jackpot City Casino Overall Performance
Are you ready to uncover one of the world’s most popular online casinos? Say hello to Jackpot City. Along with over two decades of operation, hundreds of online slots and casino games, and flexible payment options, Jackpot City Casino upholds strict player safety and data protection standards. Therefore, you can gamble with confidence, knowing your funds and personal data are safe.
Our thorough casino evaluation process involves scrutinizing every aspect of Jackpot City, including its security, customer support, mobile capabilities, and more. Additionally, we take our reviews one step further than most by using our own in-house algorithm tool, CasinoMeta. By blending our own experts’ ratings with up-to-date quantitative casino data points and the site’s overall user-friendliness, we create the most in-depth and trustworthy reviews around.
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Jackpot City Casino Overview
Launched over two decades ago in 1998, Jackpot City Casino has since made quite the name for itself. Alongside operation from the renowned Bayton Limited, this reputable and well-established online casino real money operator holds a valid gambling license with the Malta Gaming Authority. Bettors from around the world can gamble with confidence at Jackpot City, knowing their personal and financial data is safe. To further prove its credibility, the site was awarded “Best Casino of the Year 2019” by Casino.org.
Founded
Device Compatibility
Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, BlackberryGame makers
Payment methods
Licences
Expert Review
Jackpot City Casino Expert Review
Pros:
- Hundreds of online slots from leading developers
- 24/7 live chat support
- Plenty of deposit and withdrawal options
Cons:
- Several country restrictions
- High wagering requirements
Ultimately, if you love online slots and exciting jackpot games, you’ll love Jackpot City. It’s in the name! With a valid license with the MGA, the latest SSL encryption technology, and an eCOGRA certification, you know you’re in for a safe yet enjoyable online gambling experience.
However, Jackpot City Casino still falls short in some areas. For instance, players from several countries, including the UK, Spain, and South Africa, are not yet accepted at the casino. Additionally, the 70x wagering requirement for the welcome bonus is exceptionally high compared to the industry standard.
Apart from these pitfalls, the online casino excels in many more areas. Our Jackpot City Casino review team was particularly impressed with the game selection. Yes, it may not be as extensive as other established online casinos, but it’s clear the site focuses on quality over quantity. You’ll still find hundreds of thrilling titles from some of the industry’s top game developers, including NetEnt, Microgaming, and Evolution Gaming.
Thanks to Jackpot City’s mobile capabilities, you can also take your gaming experience to the next level. Whether you prefer to gamble via your desktop, mobile browser, or through a dedicated app, Jackpot City Casino is a great choice.
User Reviews
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100% up to $1600
Welcome Package / First Deposit Bonus
Jackpot City Casino Casino Ratings on Other Platforms
Industry Rating
As we’ve already mentioned, a vital part of our thorough assessments entails comparing Jackpot City Casino on various review websites, social media sites, and other platforms. Doing so ensures that we accurately represent the public’s honest and general opinion of the brand. During our review, we found a wide range of positive and negative ratings from various platforms, including:
- Casino.org: 9.6/10
- AskGamblers: 6.2/10
- Casino.Guru: 8.1/10
- ThePogg.com: 6.5/10
App Store Rating
Aside from its optimized and responsive mobile browser site, Jackpot City Casino also provides a dedicated mobile app for Android and iOS users. Featuring superior connectivity and usability, Jackpot City’s mobile casino app also offers special alerts and notifications. You can stay up to date on all the hottest game releases and new bonuses.
Part of our impartial and in-depth review process involves researching the casino’s current user rating on various platforms, including the Apple App Store. That way, we can see what existing players think of the app’s performance, speed, and quality. With an overall score of 2.3/5, the ratings for the Jackpot City app are slightly below average, with most users experiencing similar issues.
For example, many reviewers experienced problems with funds not showing players’ accounts after making a deposit. Further negative reviews criticized Jackpot City over long withdrawal times, high wagering requirements, and other cash-out issues. We also found plenty of positive reviews and 5-star ratings. One user noted that they enjoyed the mobile app and found the live chat staff to be very polite and helpful.
Trustpilot Rating
Not much to our surprise, our review team discovered that Jackpot City Casino has an excellent score of 4.4 stars out of 5 on Trustpilot, resulting in one of the best overall ratings, the iGaming industry has to offer. From over 60 reviews in total, an overwhelming 82% of users ranked the site “Excellent”, compared to only 5% who found the casino “Bad” and 8% who found the site “Great”.
The low number of negative ratings cited the same issues as iOS App Store users, with some problems including slow withdrawal speeds and high wagering requirements on bonuses. To avoid those issues, we recommend always reading the T&Cs of an online casino and its bonuses before playing. By understanding all restrictions, limitations, wagering requirements, and transaction times, you will know exactly what to expect when registering for an online casino.
The positive reviews praised the online casino for its banking options, withdrawals, and excellent customer service. A few users also commended Jackpot City Casino on its website design, claiming the online casino is easy to use and navigate.
Jackpot City Casino Bonus Offers
Jackpot City Casino Bonus Information
Bonus Type:
Welcome Package / First Deposit BonusBonus Amount:
1600 USDMatch:
100%Wagering:
70xTime to Wager:
2 monthsMax Payout:
$/£/€400Max Bet:
$/£/€8Free Spins:
-You’ll truly feel as if you’ve hit the jackpot with Jackpot City’s welcome bonus. All new depositing players can grab a generous $/£/€400 deposit match bonus when funding their accounts for the first time. However, the fun doesn’t stop there. Jackpot City Casino doesn’t just reward its prospective bettors on their first deposits. You can claim a lucrative $/£/€400 deposit match bonus on your first four deposits! That’s three more welcome bonuses than most online casinos.
With up to $/£/€1,600 bonus funds up for grabs in total, you can really keep your bankroll boosted for much longer at Jackpot City Casino. Yet, as with all other welcome bonuses, you’ll first have to meet the offer’s T&Cs before cashing out your winnings. The most important (and perhaps most disappointing) restriction of all is the 70x wagering requirements, referring to the number of times you must play through your promo before withdrawing.
This figure rests way above the industry average, so this is something you must consider before claiming the Jackpot City Casino bonus. Additionally, you only have seven days from creating your account to claim the Jackpot City bonus. Yet, with 2 months to play through your bonus funds, you can take your time playing your favorite casino games and online slots.
Different casino games also contribute differently towards the wagering requirements. While all slots, scratch cards, and keno games account for 100%, video poker and all types of blackjack only contribute 10% towards the wagering requirement. All roulette, craps games, sic bo, table poker, and baccarat games do not contribute whatsoever. Ultimately, Jackpot City Casino’s offer is best suited for slot, scratch card, and keno players.
Aside from its attractive four-tiered welcome package, Jackpot City also boasts ongoing daily and weekly promotions for its existing players. For example, Jackpot City Casino’s Daily Deal promotion offers a guaranteed match offer every day of the week. Since this bonus is based on your gameplay, it is unique to each individual player. It can also change from day to day, keeping things exciting. Additionally, you can also take a spin on Jackpot City’s Bonus Wheel, an exclusive promotion offering generous perks and prizes.
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Social Media Rating
Our research revealed that Jackpot City Casino has a substantial social media presence, boasting a Facebook, Twitter, Instagram, and YouTube page. While Jackpot City is the most active on Twitter, certain accounts are considerably more neglected than others. For example, The brand’s last Instagram post was part of a promotional video posted in May 2018, and its most recent Facebook post was published back in August 2016.
Yet, Jackpot City regularly tweets information about responsible gambling, new games in different jurisdictions, the latest casino news, and more. The site also interacts with other software providers and players, essentially opening up another effective channel of communication. Jackpot City Casino also occasionally uploads promotional videos, how-to guides, and more on its YouTube channel.