Rating summary for Caesars Casino:
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Bonus:100% up to $250
Bonus T&C:$20 minimum deposit, 15x wagering requirement (for sl...
Average Payout Time:3-5 days
Average Game RTP:96.78%
License:New, Michigan, Pennsylvania, West
Opening its palatial doors in 1966, Caesars is one of the most universally recognizable casinos on the Vegas strip. Caesars Entertainment has built a solid reputation over its six-decade existence, boasting a stellar Rewards scheme and an immersive Vegas-style gambling experience at each of its 50+ gaming properties. And that’s exactly what you’ll find at Caesars Online Casino PA. With high levels of security, a decent games portfolio, and a fantastic range of bonuses, Caesars Casino brings its Roman-era aesthetic to the online gambling sphere.
A partnership with Harrah’s Philadelphia brought Caesars online casino to the Keystone State in April 2020, though the mobile app was taken down and re-launched in September 2022. The update introduced more slots, live dealer games, and table games, which are now over 200. In the same year, Caesars won “Best Customer Service” and “Best Promotion” at the Freddie Awards.
Device CompatibilityAndroid, iPhone, iPad, Mac / PC, Tablet
Caesars arrived in the Keystone State with a big following and an even bigger reputation. Despite a rocky start for its PA sportsbook (due to COVID-related event cancellations), Caesars Casino Pennsylvania consistently ranks as one of the state’s top five online casinos. Its mobile app was recently re-launched and now offers a vastly improved mobile gaming experience. Cap-free winnings and fair conditions on the welcome bonus continue to attract thousands of new bettors monthly.
Attracting new customers is one thing, but keeping them is another. The cash value of Caesars’ welcome bonus may not be as generous as its biggest competitors, but its reload promotions are where the casino shines. Free spins, bonus cash, and points multipliers are available weekly to reward returning customers. Clearly, a site big on loyalty, Caesars’ award-winning Rewards scheme is a stand-out feature of the casino.
Sure, the site’s design is rather basic, but the uncomplicated layout makes navigation a breeze. Players have over 100 slots to choose from, while poker fans can enjoy a range of instant-play, live dealer, and video poker options. There aren’t too many table games, though the small collection does cover the most popular categories. Deposit and withdrawal options are somewhat limited, but like the table games page, all payment types (including debit card, e-wallet, and bank transfer) are covered.
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Here at OnlineCasinos.com, we use our unbiased CasinoMeta algorithm to provide you with the full picture of Caesars’ performance online. That’s why our team of experts compares our evaluation of Caesars Casino against those on other comparison sites. Check out how the verdicts vary below.
The Caesars PA reviews are a bit of a mixed bag. While several players praise game speed and the casino’s generous Rewards scheme, the app itself only has a 1.8/5 rating, with most of the 700+ reviews giving it just one or two stars. However, many of these reviews were posted before the Caesars Pennsylvania mobile app was re-launched in September 2022.
A recurring complaint about the Caesars app was its lengthy payout times. Caesars officials claim to have improved the backlogged payment process and can now offer speedier withdrawals alongside more banking options, higher-quality graphics, and additional betting options. One of the casino’s most significant selling points is its range of mobile-only bonuses, which you can now access exclusively through the Caesars app.
Only time will tell if the new and improved Caesars Casino PA app will be a bigger hit than its predecessor. It seems the developers have listened to the reviews and come up with working solutions, so we expect to see its App Store rating rising in the future.
Much like its App Store reputation, Caesars has some mixed reviews on Trustpilot. This time, however, they are primarily in its favor. Caesars online casino PA doesn’t have any reviews yet, meaning it has a standard 3.5 rating. However, its parent company Caesars Entertainment has an overwhelming number of five- and four-star reviews (50% and 20%, respectively.)
The only Trustpilot complaint about Caesars’ online brand appears to be with the sportsbook and its limited range of betting options. However, this was back in July, before the re-launch introduced a more comprehensive range of bet types and markets to the mobile app. Aside from this, most Trustpilot reviews praise Caesars Entertainment for the staff, location, and amenities of its brick-and-mortar facilities.
Caesars has an exclusive welcome bonus for Keystone State bettors. Double down on your deposit with a 100% match up to $250. Eligible for use on any casino game, the Caesars casino bonus PA gives you bonus credit that you can turn into real cash. The $250 maximum may not be enough for high rollers, but the low $10 minimum deposit makes it an excellent option for casual and budget bettors.
Caesars’ welcome offer lets you splash your bonus cash on any game you like, making it one of the most inclusive bonuses on the market. However, there are certain strings attached. The wagering requirements differ for each game type, with a low 15x for slots, an average of 30x for video poker, and a very high 75x for all other games. With just 7 days to complete the wagering requirements, sticking to slots might be the most practical option.
Social Media Rating
Aside from drawn-out withdrawals, Caesars’ biggest downfall appears to be its customer service. Users are complaining of poor customer support across all platforms, from missing front desk attendants at retail venues to unanswered emails and lengthy live chat waiting times. To combat this, Caesars uses social media - particularly Twitter - to reach out to players.
We have to give props to whoever is running Caesars’ Twitter account. The company has a track record of responding swiftly to Tweets, addressing a complaint the day it’s posted, and then contacting the user privately. While the brand has slowed down on posting as much original content, the Caesars social media accounts continue to help users with any problems or queries they have.
With fast and informative responses, contacting Caesars via its social media pages seems the most effective way to get in touch. The pages are also a fantastic way to find information on the latest Caesars casino bonus for PA, although they don’t seem to be posting as frequently as they used to.